Privacy Policy

Effective Date:April 21, 2026

At Vertexfil, we are committed to protecting the privacy of our business clients and website visitors. This Privacy Policy outlines how Vertexfil (a brand owned by Zhuhai Zhimei Technology Co., Ltd.) and its global operating entity, HONG KONG STARMAY TECHNOLOGY LIMITED, collect, use, and safeguard your information.

1. Information We Collect

When you visit our site, request a filament sample, or place a wholesale order, we collect the following corporate and personal information:

  • Contact Information: Name, company name, corporate email address, and phone number.
  • Shipping and Billing Details: Street address, city, state, and ZIP code.
  • Payment Information: Payment processing is handled securely via authorized third-party gateways (PayPal). HONG KONG STARMAY TECHNOLOGY LIMITED does not store your full credit card details or PayPal credentials on our servers.

2. How We Use Your Information

We use the collected information strictly for B2B commercial purposes, including:

  • Processing, fulfilling, invoicing, and shipping your orders or sample requests.
  • Communicating with you regarding technical inquiries, quotes, and Technical Data Sheets (TDS).
  • Optimizing our website performance and marketing campaigns via secure tracking tools (such as Google Analytics).

3. Third-Party Information Sharing

We do not sell, trade, or rent your corporate or personal information to third parties. We only share data within our corporate structure (including Zhuhai Zhimei Technology Co., Ltd. and HONG KONG STARMAY TECHNOLOGY LIMITED) and with trusted third-party service providers necessary to operate our business, such as:

  • Logistics, shipping, and freight carriers (to deliver your products to the US).
  • Secure payment processors (PayPal) to handle transactions.

4. Data Security

We implement industry-standard security measures, including SSL encryption, to maintain the safety of your business and payment data during checkout and account management.

5. Contact Us

For any privacy-related questions, data access requests, or data deletion requests, please contact: info@vertexfil.com.

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